Safe and convenient summer shopping with Rustan’s Personal Shopper on Call


Rustan’s values its commitment to providing quality service that is safe and convenient for their customers. Now, with a growing desire to shop online, you can get your essentials delivered straight to your doorstep through their Personal Shopper On Call service.

              Rustan’s stores offer this personalized service with the added convenience of contacting just one number – 0917-111-1952 – to make shopping easy breezy for you in the comfort of your home. Take your pick from their wide array of beauty, fashion and home items including those your kids will enjoy.

              Take it from these four individuals who have experienced the personalized service and enjoyed the perks of the convenience it brings—mom and vlogger Divine Lee, lawyer and columnist Atty. Karen Jimeno, beauty expert Agoo Bengzon, and triathlete Victor Basa.

Divine Lee

              Divine Lee: “Lockdown or not. Public health safety relies on our personal responsibilities. So as much as possible, I try to shop “at home”. Recently used the personal shopper service of Rustan’s, and it’s been nothing but great! My assigned representative even actively recommended options!”

Agoo Bengson

              Agoo Bengzon:  “Shopping habits have changed due to this pandemic, and I’m glad that Rustan’s now has a personal shopping service that allows me to acquire all the items I need from the safety of my home. The experience was easy-breezy. I simply looked for the items on the Rustan’s site, sent the links to my personal shopper, and in less than an hour, he had them all! They were packed up, and sent to me the very next day. This is something I see myself doing a lot more of in the future because it’s the best, most convenient and safest option during these unusual times.”

Atty. Karen Jimeno (using her Garmin watch bought thru the Rustan’s Personal Shopper Service)

              Karen Jimeno “I think the strongest advantage of Rustan’s personal shopper is that customers can consult about items and see them before they decide to buy. They have a wide selection at that you can choose from and have your personal shopper check for availability. Mine even took photos of items I wanted to see before I decided whether to purchase—so no need to worry about discrepancy between the photo online & what you’re getting. Plus, Rustan’s is known for carrying only authentic items, so no worries about fakes unlike other online stores. Got my orders within 24 hours too! Had a great experience with this.”

Victor Basa (wearing the Ascott Chang blazer bought thru the Rustan’s Personal Shopper Service)

              Victor Basa: “Summer is upon us! Was able to do a VIP shopping trip online thanks to Rustan’s Personal Shopper! Courtesy, speed and confidence in knowing the products you are getting are among the best in the world from Rustan’s. I was able to find a gem of a blazer from Ascot Chang and other home stuff thanks to my personal shopper who was courteous and super attentive with my queries. Very thankful for this VIP experience care of Rustan’s.”

Efficient and Personalized Selling Assistance

              Connect with Rustan’s through Viber, SMS or call one number–0917-111-1952–and a designated personnel will address all your general inquiries. After they’ve identified your shopping needs, you will then be assigned to a Personal Shopper who will offer one-on-one service and assist you further with more specific questions and concerns you may have throughout your shopping journey.

              To ensure a smooth transaction, payment details and options will be shared with each customer, assigned personal shopper will from their preferred store will handle proper payment verification and sales processing for merchandise. Then the fulfilment team will prepare items for curbside pickup or delivery.

              A minimum purchase of P5,000 automatically grants you free delivery for Metro Manila, Cebu and other Provincial Areas. For purchases below P5,000, a fixed delivery fee of P200 for Metro Manila and Cebu addresses, and P300 for provincial areas will apply. Extra-large packages will be charged P500 delivery fee for addresses within Luzon, while P750 is charged for delivery to Visayas or Mindanao. Complete Terms & Conditions and additional information about the Personal Shopper on Call program can be found at


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